Questions

Good questions,
straight answers.

For property owners

Everything guest-facing and operational: listing creation and optimization, professional photography, dynamic pricing, 24/7 guest communication, screening, cleaning and turnovers, restocking, maintenance coordination, reviews, compliance, and monthly performance reporting. You keep ownership and control; we do the work.

A percentage of booking revenue — typically 18–22% depending on service level — with no setup fees. Because our fee is tied to what your home earns, we only do well when you do. Your exact rate is confirmed on your consultation call.

No. We work on cancel-anytime terms. We'd rather earn your business every month than trap it in a multi-year agreement.

Always. Block any dates for personal use with one message and they're honored — the calendar is yours.

Guest screening, security deposits, damage protection, clear house rules, and photo-verified turnovers between every stay. Issues are caught and handled before they become problems.

Yes. We manage local short-term-rental licensing, occupancy rules, and lodging-tax collection and remittance so your listing stays fully compliant.

For guests

Booking direct through Makaan skips platform service fees, so you get the same beautifully managed home for less — plus direct access to our team before and during your stay.

Yes. Direct bookings are processed through Stripe with encrypted, industry-standard checkout. You'll receive an instant confirmation and pre-arrival details.

Our team is available 24/7. You'll have a direct line for anything from check-in questions to local recommendations.

Policies vary by home and are shown clearly at checkout before you book. If anything's unclear, message us and we'll walk you through it.

Still curious?

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